Privacy Policy

Vivid Medical, Inc. (also referred to as "Vivid Medical", "Our Company", "we", "our" or "us" herein) respects and is determined to maintain the privacy of those who visit our website. We understand the importance of privacy to our customers and website visitors and are committed to make every effort to safeguard this privacy. This Privacy Policy highlights our website privacy practices and how we handle the information provided by you. Please note that this Privacy Policy applies only to the information collected via our websites, and does not apply to any other information collected by us through any other means.

Security

We use reasonable security measures, such as encryption and firewalls, to ensure against the loss, misuse or alteration of what we consider sensitive information of our website and our visitors that are under our control. Unfortunately, no communication over the Internet can be guaranteed to be 100% secure. We cannot warrant the security of any communication or material you transmit to us through our website or electronic mail over the internet. These means of information transfer are considered to be "non-confidential" in nature and have the potential to be intercepted by third parties who are not under the control of Vivid Medical. As such, responsibility and risk for any such breach relies solely on the user and we do not take any responsibility for the misuse of such information.

What information is collected?

We may collect both personally identifiable information (data that can identify a particular individual, such as the individual's name, postal address, e-mail address, or phone number), and non-personally identifiable information (website user analytics) to help us efficiently provide products and services to our customers.

This site provides you with the opportunity to contact us with feedback or questions you may have about our products and services, and as part of this process, we collect and store all the information provided. When used by itself, or with other data, this information may individually identify you. In addition when browsing our websites, our servers may automatically collect certain non-personally identifiable information, such as your computer's IP address, domain name, browser type, pages viewed, the time you visited our websites, the number of times you return to our websites and other click-stream data.

How is this information used?

The information provided by you is used only for our legitimate business interests, including complying with applicable laws and regulations. We use your information to direct inquiries and feedbacks within our organization, so to respond as appropriate and to further personalize your experience on our website. The information helps us improve how we provide the information about our company, products and services to our customers and those that have requested information from us. When authorized, we use the information to offer you the opportunity to receive future notices regarding Vivid Medical products or services.

We may from time to time provide aggregate statistics about our customers, sales, online traffic patterns, and related information to reputable third parties, these statistics will not include any personally identifying or medical information. We do not share, sell, lease or disclose your personal identifying information to any third party, except as described herein.

We may disclose the personal information to our employees, consultants, regulatory agencies, and any other third party in order to respond appropriately to your request or to comply with regulations and/or requirements. We may contract with reputable vendors to assist us in processing your information or to ship and deliver the items that our customers order. These vendors are restricted from using or selling your personally identifiable information for any purpose other than to help us provide the products and services you have requested. Finally, if disclosure of any information is required by law or by an appropriate government authority, we will comply accordingly.

Collected non-personal information about our websites will not be used to personally identify you. This information may be compiled and/or analyzed as an aggregate to measure our site traffic, improve the content, functionality and operation of our websites and to better understand and serve our users. We do not sell, exchange or publish this information, however, it may be shared with employees and vendors who assist in the implementation and maintenance of our websites.

Cookies are small data files created and stored on your computer's hard drive when you visit a particular website. We may use cookies to deliver content specific to your interests and to otherwise specifically tailor your experience on our websites. Cookies by themselves do not personally identify the user. You can set your browser to notify you when it receives a cookie and decide if you want to accept it or not. If cookies are blocked, certain tasks or features of our websites may not be functional. Session cookies are used to store temporary data in memory, which exists only for the duration of the user's session, and is removed completely whenever the session is finished. They are generally used to pass information from one website to another. We may use session cookies to maintain an internal session identifier required by the underlying web technology, and or to provide website usage statistics. This data cannot be used to relate to an individual.

Disclosure

By giving Vivid Medical your personal identifying information, you grant Vivid Medical, and its affiliates and subsidiaries the right to use this information for reasonable business purposes and in manner consistent with the policies of Vivid Medical and applicable state, federal and international laws.

Information provided to Vivid Medical by you is not subject to the privacy rule promulgated under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), but may be subject to the requirements of privacy laws or regulations adopted by your state of residence.

Your Control and Access to Collected Information

You may review and update your information by contacting us. You may, at any time, remove your personal identifying information from our database. If you have submitted personal identifying information to Vivid Medical, and wish to review or to have it removed from our records, please e-mail your request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Children under 13

We do not at any point intend to collect personal information from children under age 13 without permission of the child's parent or legal guardian. Also, we do not provide any personal information to any third party about our on-line visitors who may or may not indicate they are under 13 years of age.

On-line visitors under 13 years of age should not submit personal information to us. If your child has submitted personal information, and you would like to request that such information be removed from our system, please contact us to make such request and we will use reasonable efforts to comply with your request.

Contact Information

If you have questions or concerns regarding this Privacy Policy, you should contact Vivid Medical, by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. , or by phone at (408) 580-0077, or by postal mail to 1023 Corporation Way, Palo Alto CA 94303.